September 2009
The truth about trust
With all that has happened in the past year, you would think that trust levels in the UK would be at an all time low. Bank bailouts, political problems and plummeting house prices have all surely done their damage to our faith in British business leaders. So just how much does Britain’s workforce trust their senior management team? You can find the surprising results of the ILM Trust Index within this edition of Edge online.
Also in this issue, we meet the man who revolutionised the courier industry, eCourier’s Jay Bregman, and gather some expert opinion on common management problems in our new column. It’s never been more important to cultivate a trained and trusting workforce – and Edge is here to give you the tools to achieve it.
Features
Upheavals reshape lives. Had the dotcom bubble not burst, Jay Bregman might never have found his way to London, let alone founded eCourier. Jane Lewis went to meet the American who came to study for a year and turned the capital’s traditional delivery industry on its head
As businesses go under and banks collapse, trust is at a premium. But it’s never been more vital – trust drives the performance the UK needs to survive the recession. New research by ILM assesses levels of trust in the UK’s leaders and explains how they can breed trust in themselves and their organisations. Shaun Campbell reports
Want a workforce of high performing, wholly committed and inspired employees? Then you need to engage them – so says the hotly anticipated MacLeod Review of employee engagement, published in July 2009. Paul Sweetman assesses the findings and asks what they mean for managers
Columns
How to make presentations
Nothing strikes fear into the heart quite like presenting to a roomful of people. But, as Scott Beagrie explains, with passion, positive thinking and practice, you too can master the art of perfect presentations
Each issue, industry experts tackle our most common management dilemmas. This month, the focus is on cutting costs
Survival training
You can’t argue with the idea of bettering yourself, but does it always have to be outdoors, asks Stewart Gowans